Question 1

What is SCM INSIGHTS?

Accepted Answer

SCM INSIGHTS is a global trade intelligence platform by Aashita Technosoft Pvt. Ltd. It provides verified buyer and supplier data from 209+ countries, including importer/exporter contact details, HS codes, shipment history, and real-time trade analytics.

Question 2

How can I find buyers for my products?

Accepted Answer

Use the Buyers Directory or Search Buyers feature. Filter by country, HS code, product category, or company name to find verified importers with contact details and trade history from 209+ countries.

Question 3

How can I find verified exporters and suppliers?

Accepted Answer

Use the Search Suppliers feature to discover verified exporters by product, HS code, country, or trade volume. Access detailed supplier profiles with export history and contact information.

Question 4

What countries does SCM INSIGHTS cover?

Accepted Answer

SCM INSIGHTS covers 209+ countries worldwide, including major trading nations like USA, China, Germany, India, UK, Japan, UAE, and more. The platform provides comprehensive import-export data across all continents.

Question 5

Is there a free trial available?

Accepted Answer

Yes, SCM INSIGHTS offers a free trial plan. Sign up and explore verified buyers and suppliers data without a credit card. Paid plans unlock full access to all 50M+ trade records.

Question 6

What is an HS code and how do I look it up?

Accepted Answer

An HS (Harmonized System) code is an internationally standardised system for classifying traded products. Use the HSN Code Lookup tool on SCM INSIGHTS to search HS codes with descriptions, GST rates, and import-export data.

Question 7

Who is behind SCM INSIGHTS?

Accepted Answer

SCM INSIGHTS is a product of Aashita Technosoft Pvt. Ltd. (aashita.ai), an Indian technology company specialising in trade intelligence and supply chain analytics.

Question 8

How accurate is the trade data on SCM INSIGHTS?

Accepted Answer

Our data is sourced from official customs records and verified trade databases. We update records regularly to ensure accuracy and freshness. The platform covers over 50 million trade records across 209+ countries.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major payment methods through Razorpay, including credit cards, debit cards, UPI, net banking, and wallets. All transactions are secured with industry-standard encryption.

Question 10

Can I search by HS code or product name?

Accepted Answer

Yes. You can search buyers and suppliers by HS code (2–8 digits), product name, company name, or country. The platform supports flexible filtering to help you find exactly the trade data you need.

Question 11

How do I upgrade my plan?

Accepted Answer

Go to the Plans & Pricing page, choose the plan that fits your needs, and complete payment via Razorpay. Your account is upgraded instantly after successful payment.

Question 12

Is my data safe on SCM INSIGHTS?

Accepted Answer

Absolutely. We follow industry-standard security practices including encrypted connections (HTTPS), secure password hashing (bcrypt), session-based authentication, and compliance with the Digital Personal Data Protection Act 2023 (DPDP Act).

Question 13

What is the Buyers Directory?

Accepted Answer

The Buyers Directory is a comprehensive database of verified importers and buying companies. Browse or search by company name, IEC code, email, or phone number to find potential trade partners.

Question 14

Do you offer refunds?

Accepted Answer

Yes. Please refer to our Refund & Cancellation Policy for details. Refund requests are evaluated on a case-by-case basis in accordance with the Consumer Protection (E-Commerce) Rules 2020.

Question 15

How do I contact support?

Accepted Answer

Visit the Contact Us page or email us at aashita@aashita.ai. Our support team typically responds within 24 hours on business days.

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